When you have a problem with your printer, who do you call?  Most likely it’s someone from your IT department.  The problem is that most IT staff in small to medium-sized businesses are already overburdened with multiple types of tasks including routine maintenance work, troubleshooting, upgrades, networking, server installations and much more – dealing with printing issues ranks low on their priority list.

Instead of leaving this work to your IT department, why not consider enlisting the help of a Managed Print Services provider?

In a Managed Print program you’ll enjoy such benefits as:

  • Focussed (and Happy!) IT Staff – Your IT group can focus on the strategic business initiatives they were hired to do, instead of being distracted with printer installation, maintenance and support.
  • Reduced Resource Expenses – The investment in your IT personnel is expensive; you can better utilize your IT resources for more specialized work instead of printer related tasks.
  • Help When You Need It – As part of a service level agreement, your Managed Print Services partner will make sure any printer issues are addressed promptly and at the highest level of quality for your business.
  • Timely Maintenance – A Managed Print Services provider has the in-depth technical knowledge to keep your printers working at optimal levels and will keep a steady maintenance schedule to keep printer downtime to a minimum.

When you consider the total cost of printer support, partnering with a Managed Print Services provider is a wise investment for your IT group and for your business.