Copier /Printer Service Technician

Job Summary:

PrimeEdge Technology, Inc. is currently accepting applications for a Copier/Printer Service Technician. The candidate will be responsible for but not limited to installing, diagnosing, repairing, maintaining, and upgrading Copiers, Printers, Scanners, Fax Machines, and MFPs. This support technician will troubleshoot problems in person, by phone, by email, and by remote control software. The candidate must also be able to communicate well with all clientele regardless of their level of printer or computer competency, and must display a positive attitude and strong character for customer service. They will also serve existing accounts by analyzing work orders, planning daily travel schedules, identifying solutions, suggesting improved methods and techniques, and keep all required documentation by completing forms, reports, logs, and all necessary records.

 

Qualifications:

  • High School Diploma, G.E.D. or Technical/Trade School equivalent
  • A working knowledge of Copier, LaserJet printers and multi-function devices
  • Demonstrated electronics troubleshooting and break/fix skills with copiers, printers, and other related equipment
  • A working understanding of Microsoft operating systems and Microsoft Office applications
  • A basic understanding of networking protocols (TCP/IP, SNMP, SMTP)
  • 1-2 years of related experience
  • A basic networking knowledge and experience installing drivers and configuring scan functions to email and folders.
  • HP APS, A+, or other relevant technical certifications preferred
  • An eagerness to learn and a willingness to excel
  • Self-motivation, responsible and detail-oriented mindset
  • Professional business appearance
  • Lift 50 pounds
  • Clean driving record
  • Must be able to pass a drug test and a background check

 

We Offer:

  • Competitive salary commensurate with experience
  • 401K, Medical and AFLAC program
  • Pleasant work environment and team-oriented staff
  • Annual reviews
  • On-going training
  • Supportive and experienced management team

 

Application:

All interested candidates should submit a resume either by mail, by visiting the careers page on our website (http://www.primeedgetech.com/careers), or by email (careers@primeedgetech.com).

 

PrimeEdge Technology, Inc.

Attn: Human Resources

180-3 Prosperity Drive

Winchester, VA 22602

 

PrimeEdge Technology is an Equal Opportunity Employer.