What would happen to your business if you woke up one day and suddenly lost the data, digital records and paper documents you needed to run your business? You’d probably come to a grinding halt. Services like IT management and the cloud may have made your systems more reliable, but accidents still happen. Are you ready?

The Dangers of Tech Failure

Just think how difficult your day is when you have problems with your smartphone or tablet. Now imagine you’ve lost all of your data, or your email, or maybe your entire phone system. Paper documents, orders, billing, customer support…ALL GONE!

How much business would you lose for each hour, or worse, day without this information? What would this do to your business? This is the key element of an effective disaster recovery plan. Your first step, prioritize:

  • Recovery Point Objective (RPO) – What data do you need to regain quickly to continue operations? While you don’t want to lose any data, older archival records may not be critical to your operation.
  • Recovery Time Objective (RTO) – How quickly do you need to regain access? Within a day? An hour? Even less?

Protecting Paper Records

A recent IDC study found that 58% of businesses still rely on paper records. The best data backup plan can not protect paper records. The problem with paper is that the processes that most rely on it are the ones most disrupted by paper document loss. In order to be most effective a recovery plan must address this issue. Fortunately, it’s become much easier to convert paper documents into digital format.

Be sure to consider the “manual” side of disaster recovery:

  • Do you keep a list of important phone numbers and email addresses off site?
  • Do you have a process for notifying customers, staff and partners when an incident may directly impact them?
  • Is your staff trained on what to do in the event of a crisis?

Backup and disaster recovery plans should be a part of your document management system. Data loss and outages happen! We can help you design a plan for backup and disaster recovery that can get your business up and running quickly. Want to learn more? Give us a call today!